The Construction Users Roundtable

web-based training session summary

CURT web-based training is designed to provide an understanding of critical work processes. Visit the web-based training page to view a list of the training sessions currently scheduled.

achieving quality on capital projects

The quality management work process includes four major steps:

  1. Planning for Quality
  2. Deploying the Quality Management Plan
  3. Execution of Quality Control and Quality Assurance
  4. Continuous Improvement

Planning for Quality includes the following:

  1. Identify and document owner customer requirements
  2. Establish project quality goals and objectives
  3. Prequalify contractors and suppliers
  4. Determine the Quality Assurance approach
  5. Document the Quality Management Plan
  6. Select contractors and suppliers

In Deploying the Quality Management Plan, the owner must:

  1. Staff quality-related roles
  2. Communicate the Quality Management Plan
  3. Obtain required testing equipment and services

Execution of Quality Control and Quality Assurance includes the following tasks:

  1. Individual contractors execute their QC programs
  2. Owner executes the QA program
  3. Non-conformance is identified and confronted

To encourage Continuous Improvement, the owner should:

  1. Analyze quality performance
  2. Provide feedback
  3. Gather and analyze documentation and data
  4. Develop and share a job history
  5. Evaluate the contractor(s)

Owners who plan for project quality, prequalify and select capable contractors, and monitor contractor quality control through a proactive Quality Assurance process experience high-quality construction results and minimal rework.

Center for Workforce Development


CURT web-based training is convenient
and cost effective. Attend from your location...no travel required!
Learn more.
See the 2010 schedule of events.


Join us for a free, live, web-based demonstration of the CWDC Craft Labor Supply/Demand Forecasting
Model!